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Module 4 – Case

ORGANIZATIONAL CULTURE AND DIVERSITY

Case Assignment

For this Case Assignment, write an essay in which you discuss the cultural differences of two respected companies that are successful in their industry, Zappos and Amazon.

After you discuss the cultures of Zappos and Amazon, your ultimate final question is whether the purchase of Zappos by Amazon in 2009 was the right strategy based on the findings of your own online library research and the articles provided. You must support your response to that question with at least one high-quality reference which must come from the Trident Online Library.

Prepare a 4- to 5-page (not including title page and references) critique per the following format:

Title Page. Be sure to include 5 components of relevant information (e.g., Name, Class, Professor, Assignment, Date) on the title page.

Introduction. Discuss the topic of the paper and how you will approach it. It is best to write this section after you have written the rest of the paper. The title of this first section is NOT the word Introduction; it is the company names for this assignment, that is, Zappos vs. Amazon. (The heading for each of the other sections of the paper are in bold in the following four subtopics.)

The History and Culture of Zappos. Describe the history and key elements of the culture of Zappos and explain why these cultural elements are essential to its success. Be sure to apply the background material by supporting your writing with high-quality peer-reviewed journal articles found in the Trident Online Library.

The History and Culture of Amazon. Describe the history and key elements of the culture of Amazon and explain why these cultural elements are essential to its success. Be sure to apply the background material by supporting your writing with at least one high-quality peer-reviewed journal article found in the Trident Online Library.

It was or was not a good decision for Amazon to Purchase Zappos. Make an argument that Amazon made the right or wrong choice to purchase Zappos. Discuss the specific differences between the cultures of Amazon and Zappos in support of your position. Be sure to use the background material by supporting your writing with at least one high-quality peer-reviewed journal article found in the Trident Online Library.

Conclusion. Discuss the key points in your analysis that demonstrate the importance of understanding that organizational cultures are not easily changed and why culture should be a primary consideration when organizations contemplate an acquisition or merger.

Reference List. List all references that you cited in the paper using APA or other standard formatting. References include materials from the required background readings a

Discussion: Rate your Organizational Culture

 


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In this two-part discussion, you first have the opportunity to increase your awareness of the feeling of being different (diverse) through the completion of a short five-question survey—a tool used to measure the diversity of cultures in organizations. In the second part of the discussion, you will reflect on your thoughts about inclusivity of all employees’ voices in company-wide decisions. You can use your current or past employer or an organization whose culture you know a lot about to address this part of the assignment.

Part 1

“Being Different” Survey

Think back to a recent situation in which you experienced “being different” and address the following questions:

1. Describe the situation in which you experienced “being different” and explain how you felt.

2. What did you do as a result of “being different”? (In what ways did your behavior change due to the feeling of “being different”?)

3. As a result of that experience, how will you behave differently in the future when put in a similar situation or when you see others in the situation?

4. What is the overall characterization of the organizational culture profile where you work or where you have worked in the past? (See Chapter 15 in Organizational Behavior)

5. How is a culture of diversity measured at your workplace? (This is an opportunity to talk with your HR Manager.)

Part 2

Respond with your thoughts as you relate the following statements to your own experiences:

Diverse and balanced teams produce better results; but how? When groups are formed, the teams are not usually a complete representation of a company’s employee base, especially when it comes to visible demographic diversity, such as gender and race. When employees feel that perspectives like theirs are included in decision-making, they often feel a strong sense of inclusion which, in turn, results in higher engagement and retention.

Healthy debates about options to move forward occur when team members are from different backgrounds. When team members of varying backgrounds fear voicing their concerns, however, debates and discussions are not reflective of the true culture of a company. Diversity works only when team members are comfortable with sharing their opinions without fear of negative consequences.

I can voice a contrary opinion without fear of negative consequences. Perspectives like mine are included in decision-making.

Additional Key Elements of th

5

Overview of Chosen Aviation Organization Student Name Here

Embry-Riddle Aeronautical University

1

OBLD 427 Dr. Keifer

Abstract

Abstract is not required for the Group Project in OBLD 427. Please ask your instructor if you have questions regarding whether an abstract is required for a particular assignment.

Overview of Chosen Aviation Organization

AAA bbb cccc dddd eeee ffff gggg hhhh iiii jjjj kkkk llll mmmm nnnn oooo pppp qqqq rrrr sssss tttt uuuu vvvv wwww xxxx yyyy zzzz (Kavek et al., 2009). The introduction should include both background information and the purpose/thesis statement. It is recommended to begin with general background information, then end the introduction with a clear and concise purpose statement (Keifer, 2019). The purpose of this paper is to provide an overview of the chosen aviation organization including the reason behind choosing this aviation organization, cultural patterns, number of employees, and the countries in which this aviation organization operates.

Reason Behind Choosing Aviation Organization

This is the first big idea of the paper. There should be a topic sentence and supporting details. As a general guide, paragraphs should be at least three to five sentences and not exceed one page (Keifer, 2022). AAA bbb cccc dddd eeee ffff gggg hhhh iiii jjjj kkkk llll mmmm nnnn oooo pppp qqqq rrrr sssss tttt uuuu vvvv wwww xxxx yyyy zzzz (Davis & Kraus, 2009). AAA bbb cccc dddd eeee ffff gggg hhhh iiii jjjj kkkk llll mmmm nnnn oooo pppp qqqq rrrr sssss tttt uuuu vvvv wwww xxxx yyyy zzzz (Bauer & Erdogan, 2011).

Cultural Patterns

This is the second big idea of the paper. There should be a topic sentence and supporting details. As a general guide, paragraphs should be at least three to five sentences and not exceed one page (Keifer, 2022). AAA bbb cccc dddd eeee ffff gggg hhhh iiii jjjj kkkk llll mmmm nnnn oooo pppp qqqq rrrr sssss tttt uuuu vvvv wwww xxxx yyyy zzzz (Karn & Cowling, 2008) (Davis et al., 2009).

Number of Employees

This is the third big idea of the paper. There should be a topic sentence and supporting details. As a general guide, paragraphs should be at least three to five sentences and not exceed one page (Keifer, 2022). AAA bbb cccc dddd eeee ffff gggg hhhh iiii jjjj kkkk llll mmmm nnnn oooo pppp qqqq rrrr sssss tttt uuuu vvvv wwww xxxx yyyy zzzz (Ejaz et al., 2012).

Countries

This is the fourth big idea of the paper. There should be a topic sentence and supporting details. As a general guide, paragraphs should be at least three to five sentences and not exceed one page (Keifer, 2022). AAA bbb cccc dddd eeee ffff gggg hhhh iiii jjjj kkkk llll mmmm nnnn oooo pppp qqqq rrrr sssss tttt uuuu vvvv wwww xxxx yyyy zzzz (Bauer & Erdogan, 2011).

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Module 4 – SLP

ORGANIZATIONAL CULTURE AND DIVERSITY

SLP Overview

After completing the readings assigned in this Module and by the end of this SLP assignment you will demonstrate your knowledge of key issues related to organizational culture and diversity.

Required Reading

Brunetta, F., Marchegiani, L., & Peruffo, E. (2019, September 8). When birds of a feather don’t flock together: Diversity and innovation outcomes in international R&D collaborations, pp. 1-2, 7. Manuscript submitted for publication. 


https://doi.org/10.1016/j.jbusres.2019.08.033

. Available in the Trident Online Library.



Organizational behavior

. (2017). Minneapolis, MN: University of Minnesota Libraries Publishing Edition. 


http://open.lib.umn.edu/organizationalbehavior/

. CC BY-NC-SA License.

Read the following sections in Chapter 2:

Section 2.2 Demographic Diversity
Section 2.3 Cultural Diversity

Read the following sections in Chapter 15:

Section 15.2 Understanding Organizational Culture
Section 15.3 Characteristics of Organizational Culture
Section 15.4 Creating and Maintaining Organizational Culture
Section 15.5 Creating Culture Change
Section 15.6 The Role of Ethics and National Culture

SLP Assignment

In a 2-page submission, not counting the cover and references pages, respond to the following questions on the 


Cultural Identifier Worksheet

 regarding your knowledge of your own and your employer’s corporate culture and cultural diversity.

This assignment is about you, so feel free to write in the first person, using the words I, me, my, etc.

Cultural Identifier Worksheet

1. Name three cultural identifiers that you identify with most. Describe in detail how you identify with these three.

2. Which of these cultural identifiers do you see in the people with whom you work or play?

3. Do you consider your place of work as diverse? In what ways?

4. From the short list you made in #1, select the one that you identify with the most.

5. What is it that you like the

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