16. Management’s obligation to make choices that will contribute to
the well being of both the organization and society is known as __________.
17. A(n) _________ is any group within or outside the organization
that has a stake in the organization’s performance.
18. __________ refers to interacting with the community in which a
company does business in a way that makes money for the company but also
improves the long-term well-being of the community.
19. ___________ responsibility is purely voluntary and guided by a
company’s desire to make social contributions not mandated by economics, law,
20. A(n) __________ is a formal statement of the company’s values
concerning ethics and social issues; it communicates to employees what the
company stands for.
21. __________ generally outline the procedures to be used in specific
ethical situations, such as marketing practice, conflicts of interest, and
observance of laws.
22. A group of executives assigned to oversee the organization’s
ethics by ruling on questionable issues and disciplining violators is referred
to as a(n) _________.
23. __________ programs help employees deal with ethical questions and
translate the values stated in a code of ethics into everyday behavior.
24. Employee disclosure of illegal organization activities is known as
25. The relationship between social responsibility and financial
performance has been shown to be __________.
26. The ________ approach to ethical decision making sidesteps debates
about what is right, good, or just and bases decisions on prevailing standards
of the profession and the larger society, taking the interests of all
stakeholders into account.
27. The ________ approach to ethical decision making says that moral
behavior stems from personal virtues.
28. The ________ approach to economic responsibility means that
economic gain is the only social responsibility and can lead companies into